Erica Lord

Client Services Manager

Erica has been with Loufin for 5 years and enjoys being part of a family business and helping people with the security of their families. She enjoys the month-to-month communication with our clients on long-term claims and also heads up our Client Retention strategy. You can help Erica by paying your premiums on time (joking, joking!).


Erica is proud of getting back into the workforce after raising her two boys.


Outside of work Erica is part of the committee of her local Soccer club and spends most of her spare time at the soccer fields watching her husband and two sons, officiating and managing all the other clubs and playing herself!



Please note that support staff are not authorised to provide advice under the Aon Hewitt Financial Advice Limited Australian Financial Services License


​Call us Australia-wide on 02 9633 5530​​