Privacy Policy

Loufin Pty Ltd and Aon Hewitt Financial Advice Limited both have Privacy Policies, which you can find below.
Loufin's Privacy Disclosure


This privacy policy explains how we collect personal information and how we maintain, use and disclose that information. It also provides some detail about your privacy rights along with our general rights and obligations, and our policy in relation to the personal information we keep. In this policy, reference to "we/us" means each member of Loufin Pty Ltd including companies that are related to or owned by Loufin Pty Ltd.

When you apply for or use one of our products or services, you consent to us collecting, maintaining, using and disclosing personal information about you and provided by you or by another person in accordance with the privacy consent and this policy.

The Collection of Your Information


When you seek advice through Loufin Pty Ltd we will need to collect personal information from you. Personal information means any details or opinion about you from which your identity is apparent or your identity can be uncovered. The information we gather may also contain sensitive information. Sensitive information includes information about an individual's health, racial or ethnic origins, membership of political, professional or trade associations, political opinions or philosophical or religious beliefs, criminal record, or sexual preferences.


We collect your information in order to assess your financial position when you apply insurance advice from us.

We may use the information we gather to provide targeted and value-added products and services to you through direct marketing. These direct marketing offers and promotions are designed to make your life easier, not harder. If you do not want to receive them, just let us know when we contact you.

Disclosure of your information to another organization


At Loufin Pty Ltd we want to provide our customers with the very best products and services. Unless you tell us not to, we may disclose your information to other organisations (recipients include insurers, reinsurers) where we believe it is necessary to assist us and them in providing their services. As you will appreciate, in certain circumstances we may be compelled by law to disclose your personal information to various authorities.

Before we disclose any of your personal information to any other organisation, we will take reasonable steps to ensure that the organisation has the same commitment as us to the protection of your personal information; and that you have consented to us doing so. By consent, we mean approval in writing, orally, or implied from your dealings with us.

Updating Your Information


It is important for us and for you that the information we hold is accurate and up to date. In this we rely on you to help us. We ask that you contact us whenever there are any changes to your personal details, so that we can update our records.

Storing Personal Information


We take all reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification or exposure. We require all staff to maintain the confidentiality of customer information. Access to information is restricted to employees whose job requires access to the information. Access to our computer system is restricted through password protection.

Changes to This Privacy Policy


We may change this privacy policy from time to time to comply with new laws or codes of practice that may be developed and we may also change this policy to include any new products or services we may provide from time to time

Unsubscribing from Email Newsletters/Database Correspondence

Please note that we respect your right to unsubscribe from our newsletter list and will remove your subscription, however it may be necessary for us to contact you from time to time including, but not limited to important changes to our business or other entities in Loufin Pty Ltd's interests, with product changes specific to your coverage, overdues or dishonour notices and annual portfolio reviews.


Loufin is also bound by the Aon privacy policy, which you can find by clicking here

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